We keep this privacy notice under regular review and it was last updated on 24th June 2025.
Kent and Medway Domestic Abuse Service (KMDAP) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
Who we are
Kent and Medway Domestic Abuse Partnership (KMDAP) brings together a range of statutory agencies who aim to reduce the prevalence of domestic abuse, and ensure that where domestic abuse takes place, all those affected get the right support, quickly.
Our Data Protection Officer is contactable at data.protection@kent.gov.uk
Personal information we collect and use
Information collected by us
We collect no personally identifiable information about any website user.
Your rights
Under the UK GDPR you have a number of rights which you can access free of charge which allow you to:
- know what we are doing with your information and why we are doing it
- ask to see what information we hold about you
- ask us to correct any mistakes in the information we hold about you
- object to direct marketing
- make a complaint to the Information Commissioners Office.
Depending on our reason for using your information you may also be entitled to:
- object to how we are using your information
- ask us to delete information we hold about you
- have your information transferred electronically to yourself or to another organisation object to decisions being made that significantly affect you
- stop us using your information in certain ways.
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note: your request may delay or prevent us delivering a service to you.
For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the United Kingdom General Data Protection Regulation.
If you would like to exercise a right, please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Who to contact
Please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.
You can contact our Data Protection Officer at data.protection@kent.gov.uk
The United Kingdom General Data Protection Regulation also gives you the right to lodge a complaint with the Information Commissioner who may be contacted via telephone 0303 123 1113.
Read our corporate privacy statement.
How we use cookies on our website
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, remember your preferences, and improve your overall experience. Cookies can also be used to collect information about how visitors interact with a site, which helps us improve our services.
Types of Cookies We Use
Our website may place and access the following types of cookies on your device:
- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. These cookies do not require your consent and are placed automatically.
- Analytics Cookies: These cookies help us understand how visitors use our website by collecting and reporting information anonymously. We use Google Analytics to gather this data, which helps us improve the performance and usability of our site.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your username or language) and provide enhanced, more personal features.
We use a cookie management tool provided by CookieYes, which allows you to view, accept, reject, or manage your cookie preferences at any time. You can access this tool by clicking the cookie icon located on our website.
Consent and Control
We will not place any non-essential cookies (such as analytics or functionality cookies) on your device without your explicit consent. When you first visit our site, you will be presented with a cookie banner that allows you to manage your preferences.
You can change or withdraw your consent at any time by clicking the cookie icon and adjusting your settings.
Third-Party Cookies
Some cookies on our site are set by third-party services, such as Google Analytics. These third parties may collect data about your browsing activity. For more information on how Google uses your data, please visit Google’s Privacy & Terms.
Cookie Details
A full list of cookies used on our site, including their names, purposes, duration, and whether they are first- or third-party, is available through the CookieYes tool by clicking on the blue icon bottom left of your screen.
Managing and Deleting Cookies
You can also manage cookies through your internet browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or only third-party cookies
- Set preferences for certain websites
Please note that disabling or deleting cookies may affect the functionality of our website, including login and personalisation features.
For more information, consult your browser’s help section or the documentation provided by your device manufacturer.
Keeping Your Settings Secure
We recommend keeping your browser and operating system up to date to ensure you have the latest privacy and security features. If you’re unsure how to adjust your cookie or privacy settings, please refer to the guidance provided by your browser developer or device manufacturer.