Where can I get help
 

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

One Stop Shop - Tonbridge

Local Service

Domestic Abuse One Stop Shops offer free advice, information and support from a range of agencies under one roof to help victims of domestic abuse.

Domestic abuse can affect anyone and therefore, if you are a man or a woman and would like to discuss your issues, you are welcome to attend.

No appointment is required just turn up.

12 Week Domestic Abuse Programme for Kent and Medway

County Wide Service

Are you worried about your behaviour towards your partner?

This 12 session group programme for men aims to explore and address abusive and controlling behaviour within heterosexual intimate relationships. The group will increase your awareness of the effects of your behaviour on partners and children, whilst developing the skills you need to reduce harm and to maintain respectful relationships.

The first session will be an individual session to introduce you to the programme and the group leaders. You will also have an opportunity to discuss any other questions you have. You will be asked to sign an agreement which sets out the expectations for attending the group.

Provisional Start Dates & Locations:

February 2017 in Maidstone area
June 2017 in Medway area
September 2017 in Thanet area

There is no cost to attend the group, however group members will be expected to attend ALL sessions.

An agency may have told you about this group, however you will need to take the next step yourself and ring the number given below to find out more about the group. You may then be offered a telephone interview to decide if this is the right group for you.

If you are interested in joining the group please ring the number below and leave your name and contact number:

01227 812531

Additional groups and locations may be arranged should there be a demand for this; to register your interest call the number above. Leave a message including your name and contact number so that your call can be returned as soon as possible.

27 Week Domestic Abuse Programme (CDAP)

County Wide Service

The Community Domestic Abuse Programme is a rolling programme of evening sessions. It is designed to help men who feel their behaviour towards their partner has been, or is still, abusive. Kent CDAP challenges that behaviour and shows you how it affects your partner or ex-partner and any children that may be involved.

We know it can be tough facing up to difficult problems. This programme will support you to make the changes you need to develop respectful, non-abusive relationships so that you are safe around your partner and any children

The 27-week evening programme focuses on the intentions, beliefs and effects underpinning domestic abuse, including learning strategies for overcoming abusive and controlling behaviour. Partners of participants are supported throughout the programme.

The first step is to decide if you want to change your behaviour. After that, contact us and we will offer an interview to assess your suitability.

Adolescent to Parent Violence Booklet

County Wide Service

A resource booklet for parents and carers who experience violence from their adolescent.

Can preventative programmes help?

National Service

BBC Radio 5 Live Podcast episode 179, The Abusers Tale - It tells the story of what preventative programmes can do for perpetrators who want to change.

You can download the podcast for free directly from BBC Radio 5 Live here: Click here

Or you can download this podcast through iTunes using the following link: Click here

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

Choices/KDAC (Kent Domestic Abuse Consortium) Positive Relationships

Local Service

A programme of 1-1 mentoring and group work to support young people in their development and knowledge of risk-taking behaviours, self-confidence and improved emotional well-being.

For girls aged 11-16 who are more susceptible to early sex, early conceptions, violent and coercive relationships.

Citizens Advice (Tonbridge & Malling)

Local Service

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice.

Counselling Directory

County Wide Service

Counselling Directory is a confidential service that encourages those in distress to seek help. The directory contains information on many different types of distress, as well as articles, news, and events. To ensure the professionalism of our website, all counsellors have provided us with qualifications and insurance cover or proof of membership with a professional body.

Cyber Stalking: Resources To Help Protect Your Online Devices and Accounts

National Service

Women’s Aid Guide: ‘Digital stalking: a guide to technology risks for victims’ explains the wide range of technological risks for those being stalked, including use of Spyware on personal computers, tracking devices on mobile phones and tracking of information through social networking sites.

http://www.womensaid.org.uk/page.asp?section=00010001001400120002§ionTitle=Digital+stalking

HM Government Cyber Street Website: Information on securing online devices and online privacy -
https://www.cyberstreetwise.com

DA Services in Other Countries

National Service

An international directory, entitled ''Hot peaches pages'', that gives information regarding domestic abuse services in other countries.

Please use the website link to access the directory.

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

Deaf Hope

County Wide Service

DeafHope service provides practical and emotional support to deaf people who are experiencing domestic abuse and to those who have survived it.

The team support you to make choices and to stay safe.

DeafHope is the UKs only sign-language based service to help deaf people who suffer from domestic abuse. Deaf women are more at risk of domestic abuse than hearing women. Male abuse victims are encouraged to speak out about their situation and seek help and advice - we are here to support you too. When sign language is the main way you communicate it can be very hard to get help.

If you are being abused, the DeafHope team are here to help you.

We will help to find you and your children a safe place to stay, and then give you the help you need to rebuild your life and regain your confidence.

DeafHope allocates qualified Deaf IDVAs, Outreach workers and Children and Families Workers, as well as working with partner organisations, to support Deaf people. Abuse is never right and never your own fault. You do not need to put up with it.

To ask for help contact us on the text number or email on this page. Or if you have a deaf client who is experiencing or has experienced domestic abuse please do not hesitate to make contact.

DeafHope is now on Twitter & Facebook. For quicker updates and more information, please follow us: @deafhopeuk & like our page: www.facebook.com/DeafHope.

Dogs Trust Freedom Project

County Wide Service

The Dogs Trust Freedom Project provides a temporary fostering service for dogs belonging to people fleeing domestic abuse.

The Dogs Trust Freedom Project runs across the whole of Kent but also works in Greater London & the Home Counties, Yorkshire, the North East & Scotland.

This is a specialist, confidential dog fostering service only available for those fleeing domestic abuse.

The service is completely free and all costs are covered, including veterinary treatment, food and any equipment that the dog may need whilst they are in foster care.

Fostering placements are offered for up to 6 months with the aim of reuniting pets with their owners within this time. Dogs are placed directly into homes with experienced volunteer foster carers.

The project is kept completely confidential, so unfortunately owners aren’t able to visit their dogs, however owners are kept regularly updated with monthly updates and pictures of how their pets are getting along in their foster homes.

For more information please call our experienced and understanding team.

Domestic Violence Disclosure Scheme

County Wide Service

The scheme, also referred to as ‘Clare’s Law’, launched in Kent and nationally on 8 March 2014.


The scheme aims to ensure police forces and other safeguarding agencies across the UK use recognised and consistent procedures for the disclosure of information, enabling partners of previously violent individuals to make informed choices on whether/how their relationship continues.


Applications can be made by contacting Kent Police by phone on 101 or attending a Police Station. 

East Kent Rape Line

County Wide Service

Supporting survivors of rape and childhood sexual abuse.

Elder Abuse Response Helpline

County Wide Service

This confidential helpline gives information about elder abuse and emotional support to anyone concerned about the abuse of an older person.

Our helpline is confidential and freephone. Our number will not appear on your telephone bill.

Family Action

National Service

Family Action is a national charity offering family support

Family Matters

Local Service

Family Matters is the UKs largest charitable, specialist service provider for child and adult survivors of sexual abuse and rape.

Our Independent Sexual Violence Advisors (ISVAs) offer practical and emotional support to survivors of any age or gender, regardless as to whether the abuse is current or historical, reported to police or unreported.

We offer support in areas such as:

• Referral for counselling as needed with Family Matters
• Help housing advice
• Help seeking medical advice
• Victim entitlement to Compensation
• Understanding the Criminal Justice process (CJS) and Police
• Liaising with CJS/Police on behalf of victim
• Support at trial/court/interviews
• Entitlement to benefits
• Social Services
• CAMHTs and local MHTs
• Helpline support

ISVA: Adolescent 13+ and Adults - 01474 536661 / 07776 993411

CISVA: Children 0-12 years - 01474 536661 / 07776 993363

Email: isva@familymattersuk.org

Kent Adult Social Services

Local Service

If you are finding everyday activities difficult to manage, you or someone on your behalf can contact us to discuss your situation.

Kent County Council Early Help and Preventative Services (EHPS)

Local Service

EHPS aims to target early help services for the most vulnerable children, young people and families with complex needs who require additional and intensive support, with a focus on delivering better outcomes.

Maidstone Mediation

Local Service

Talk and Mend

A project that brings together family members who are in conflict and who may have suffered some form of abuse or violence. It is a voluntary process, Mediators are non-judgemental, we do not take sides and we do not give advice. Using a combination of Restorative Justice, Conflict resolution and Solution Focussed therapy, we help family members acknowledged the hurt and harm that has been caused and to find a way forward that is suitable for all.

Agencies can refer into our service or clients can self refer, our target group is anyone who is not working with’ Early Help’.

Metro: Free Counselling for LGBTQ+ Young People across London, Kent and Medway

County Wide Service

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

We understand that sometimes chatting to someone confidentially about things that are troubling you can really help. We can chat about many different things including being lesbian, gay, bisexual, trans, queer and/or questioning. If you would like to find out more just get in touch.

What does Chat include?
Counselling
Group Therapy
Family Therapy
Online Counselling

Who is Chat for?
Chat supports young lesbian, gay, bisexual, trans and queer/questioning people aged 11-25 and can also support their families. The service operates across London, Kent and Medway.

Metro: Support for Professionals around LGBT Young People & Mental Health

County Wide Service

FREE support for organisations working with young people.

• Increase confidence of your team around LGBT terminology.
• Increase understanding of LGBT young people and mental health.
• Ensure your services are inclusive for LGBT young people.

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

National LGBT Domestic Abuse helpline

County Wide Service

Give advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. We support LGBT people who have had problems with the police or have questions about the criminal justice system. The Help line is run by Galop who are a completely independent community led group.

Polish Domestic Violence Helpline

National Service

The main purpose of the helpline is to provide Polish people who are experiencing domestic violence with a confidential contact, which will allow them to talk about their situation in their native language and to obtain information about available help and support.

Helpline staff speak Polish.

Relate (Kings Hill)

Local Service

As the country’s largest provider of relationship support, every year we help over 150,000 people of all ages, backgrounds and sexual orientations.

Our services include relationship counselling for individuals and couples; family counselling; counselling for children and young people and sex therapy. We also provide friendly and informal workshops for people at important relationship life stages.

Please note that not all services may be offered at this location.

Relate (West Malling)

Local Service

As the country’s largest provider of relationship support, every year we help over 150,000 people of all ages, backgrounds and sexual orientations.

Our services include relationship counselling for individuals and couples; family counselling; counselling for children and young people and sex therapy. We also provide friendly and informal workshops for people at important relationship life stages.

Please note that not all services may be offered at this location.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Rubicon Cares (Counselling Service)

County Wide Service

At Rubicon Cares we provide trauma counselling throughout Kent & Medway for people affected by ANY crime. This is a free, confidential service to help people deal with the affects of, and move on from, what has happened.

The crime incident can be historical, current, reported or unreported to the police……it is the impact on you which is important to us. The impacts on a person of something done against them can be wide and varied. This is why we believe in focusing the counselling on what you would like or need.

We also have a specialist helpline service which is available 4 times a week to support on a short term basis those who cannot get to us or would like further information about the counselling.

Salus

Local Service

Respecting You, Respecting Me is a service delivered by Project Salus for children and young people aged 5-13 who have experienced domestic abuse.

Skilled and experienced Project Officers will assess the needs of each child or young person and deliver intensive individual and group interventions based on this.

Areas covered are Canterbury, Maidstone, Swale, Thanet, Tonbridge and Malling and Tunbridge Wells. For more information and a referral form, contact us or visit the website.

Tonbridge Police Station

Local Service

If you are directly suffering from domestic abuse and what you are experiencing is particularly serious go into your local police station for help and to report incidents or discuss concerns with an officer. If you or your family are in immediate danger do not be afraid to call the police on 999.

Victim Support

County Wide Service

We are the national charity giving free and confidential help.

We are not a government agency or part of the police and you dont have to report a crime to the police to get our help. You can call us any time after the crime has happened, whether it was yesterday, last week or several years ago.




Victim Support also provides the assessment and triage element for integrated support services.

Victim Support Compass Points

County Wide Service

People affected by crime will now be able to make initial contact with us in person in locations across Kent, as well as through our telephone call centre and via our website. You can continue to access our services without reporting it to the police, regardless of when the crime took place.

Compass Points are our way of bringing Victim Support into various communities in Kent. Compass Points will be hosted by trained Victim Support volunteers and supported by staff who have been selected for their knowledge of the local areas to ensure that the support we offer is tailored to meet their individual needs.

Each Compass Point will be open for two hours every week and will give people affected by crime the chance to seek support on a walk-in basis. At the Compass Point, you will be able to seek information, emotional and practical support that is tailored to help you move beyond crime. Compass Points also offer security items to help increase your feeling of safety and security.

Chinese Information and Advice Centre

National Service

The Chinese Information and Advice Centre (CIAC) provides free information, advice and support to disadvantaged Chinese people in our community living in the UK. These include supporting women and children who are victims, or at risk of domestic violence, working with prisoners to help reduce re-offending, and legal advice on issues such as employment, immigration and asylum.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

IKWRO

National Service

Provide advice and support for Farsi, Dari, Kurdish, Arabic and Turkish speaking women and girls on:

• Domestic abuse
• Forced marriage
• Female genital mutilation
• Honour based violence
• Divorce and family law
• Immigration issues
• Housing and welfare benefits
• Counselling in Farsi, Kurdish and English

Tel: Arabic/Kurdish speakers - 07846 275246
Tel: Farsi/Dari/Turkish - 07846 310157

Jewish Women's Aid

National Service

Jewish Women's Aid (JWA) is a registered national charity run by Jewish women for Jewish women and their children who have experienced or are experiencing domestic abuse.

Muslim Community Helpline

National Service

The Muslim Community Helpline aims to provide a listening and emotional support service for members of the community in the United Kingdom.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Nour

National Service

Nour is a charity which aims to engage the public, and especially the minority muslim communities, to become aware and take action against this silent yet prevalent social injustice - domestic violence.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Victim Support

County Wide Service

We are the national charity giving free and confidential help.

We are not a government agency or part of the police and you dont have to report a crime to the police to get our help. You can call us any time after the crime has happened, whether it was yesterday, last week or several years ago.




Victim Support also provides the assessment and triage element for integrated support services.

Adolescent to Parent Violence Booklet

County Wide Service

A resource booklet for parents and carers who experience violence from their adolescent.

Childline

National Service

If you're a victim of domestic abuse and you're worried about reporting it to the police, you can call ChildLine on 0800 1111. They'll let you know exactly what will happen if you tell someone about your situation and help you work out what to do next.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

Choices/KDAC (Kent Domestic Abuse Consortium) Positive Relationships

Local Service

A programme of 1-1 mentoring and group work to support young people in their development and knowledge of risk-taking behaviours, self-confidence and improved emotional well-being.

For girls aged 11-16 who are more susceptible to early sex, early conceptions, violent and coercive relationships.

Family Action

National Service

Family Action is a national charity offering family support

Family Lives

National Service

Family Lives is a national charity providing help and support in all aspects of family life.

Family Matters

Local Service

Family Matters is the UKs largest charitable, specialist service provider for child and adult survivors of sexual abuse and rape.

Our Independent Sexual Violence Advisors (ISVAs) offer practical and emotional support to survivors of any age or gender, regardless as to whether the abuse is current or historical, reported to police or unreported.

We offer support in areas such as:

• Referral for counselling as needed with Family Matters
• Help housing advice
• Help seeking medical advice
• Victim entitlement to Compensation
• Understanding the Criminal Justice process (CJS) and Police
• Liaising with CJS/Police on behalf of victim
• Support at trial/court/interviews
• Entitlement to benefits
• Social Services
• CAMHTs and local MHTs
• Helpline support

ISVA: Adolescent 13+ and Adults - 01474 536661 / 07776 993411

CISVA: Children 0-12 years - 01474 536661 / 07776 993363

Email: isva@familymattersuk.org

Family Rights Group

National Service

We are the charity in England and Wales that advises families whose children are involved with or need childrens services because of welfare needs or concerns.

Kent County Council Early Help and Preventative Services (EHPS)

Local Service

EHPS aims to target early help services for the most vulnerable children, young people and families with complex needs who require additional and intensive support, with a focus on delivering better outcomes.

Kent Safeguarding Children Board

Local Service

Kent Safeguarding Children Board works to protect and safeguard the children of Kent

The Children Act 2004 required each local authority to establish a Local Safeguarding Children Board (LSCB).
The core objectives of a LSCB are:

• To co-ordinate what is done by each person or body represented on the Board for the purposes of safeguarding and promoting the welfare of children in the area of the authority; and
• To ensure the effectiveness of what is done by each such person or body for that purpose.

Maidstone Mediation

Local Service

Talk and Mend

A project that brings together family members who are in conflict and who may have suffered some form of abuse or violence. It is a voluntary process, Mediators are non-judgemental, we do not take sides and we do not give advice. Using a combination of Restorative Justice, Conflict resolution and Solution Focussed therapy, we help family members acknowledged the hurt and harm that has been caused and to find a way forward that is suitable for all.

Agencies can refer into our service or clients can self refer, our target group is anyone who is not working with’ Early Help’.

Metro: Free Counselling for LGBTQ+ Young People across London, Kent and Medway

County Wide Service

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

We understand that sometimes chatting to someone confidentially about things that are troubling you can really help. We can chat about many different things including being lesbian, gay, bisexual, trans, queer and/or questioning. If you would like to find out more just get in touch.

What does Chat include?
Counselling
Group Therapy
Family Therapy
Online Counselling

Who is Chat for?
Chat supports young lesbian, gay, bisexual, trans and queer/questioning people aged 11-25 and can also support their families. The service operates across London, Kent and Medway.

Metro: Support for Professionals around LGBT Young People & Mental Health

County Wide Service

FREE support for organisations working with young people.

• Increase confidence of your team around LGBT terminology.
• Increase understanding of LGBT young people and mental health.
• Ensure your services are inclusive for LGBT young people.

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

NSPCC (National Child Protection Helpline)

National Service

NSPCC: DART – Domestic Abuse Recovery Together

County Wide Service

DART – Domestic Abuse Recovery Together is a service for mothers and children [aged 7-14yrs] who are no longer in a relationship with the perpetrator of the domestic abuse.

DART is a 10 week programme where mother and child will work as part of a group, they will have the opportunity to work together and individually with other members of the group e.g. mother group and children’s group.

Prior to attending the DART group a pre-group assessment will be undertaken with the family to ascertain whether they are ready for group. In the event the family are not ready additional sessions can be offered in order to prepare them if necessary.

We accept self-referral and referrals from partner agencies, which can be emailed to use directly at gillinghamdutyinbox@nspcc.org.uk or referrals can be taken over the telephone by contacting 01634- 564688.

Relateen - West Kent

Local Service

For young people worried about the breakdown of their parents' relationship.

Rubicon Cares (Counselling Service)

County Wide Service

At Rubicon Cares we provide trauma counselling throughout Kent & Medway for people affected by ANY crime. This is a free, confidential service to help people deal with the affects of, and move on from, what has happened.

The crime incident can be historical, current, reported or unreported to the police……it is the impact on you which is important to us. The impacts on a person of something done against them can be wide and varied. This is why we believe in focusing the counselling on what you would like or need.

We also have a specialist helpline service which is available 4 times a week to support on a short term basis those who cannot get to us or would like further information about the counselling.

Salus

Local Service

Respecting You, Respecting Me is a service delivered by Project Salus for children and young people aged 5-13 who have experienced domestic abuse.

Skilled and experienced Project Officers will assess the needs of each child or young person and deliver intensive individual and group interventions based on this.

Areas covered are Canterbury, Maidstone, Swale, Thanet, Tonbridge and Malling and Tunbridge Wells. For more information and a referral form, contact us or visit the website.

The Hideout

National Service

Women's Aid have created this space to help young people understand domestic abuse, and how to take positive action if it's happening to you.

Young Minds

National Service

Young Minds Parents' information service: Provides help for parents concerned about a young person's mental health. The service offers a variety of leaflets and booklets, including one that explores how divorce and separation affect children and young people.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

Foreign and Commonwealth Office

National Service

FORWARD (Foundation for Women's Health Research and Development)

National Service

African Diaspora women led UK-registered campaign and support charity dedicated to advancing and safeguarding the sexual and reproductive health and rights of African girls and women.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Friends, Families and Travellers

National Service

We seek to end racism and discrimination against Gypsies and Travellers, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

Forced Marriage Unit

National Service

In the UK the FMU assists actual and potential victims of forced marriage, as well as professionals working in the social, educational and health sectors. See our pages on information for professionals and information for victims for more information. Abroad, we work with embassy staff to rescue victims who may have been held captive, raped, forced into a marriage or into having an abortion.

Karma Nirvana

County Wide Service

Support for victims and survivors of forced marriage and honourbased violence

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

In Touch (Part of Family Mosaic)

County Wide Service

In Touch provide a range of services for people with support needs across Kent & Medway. We offer Housing Related Floating Support Services and specialised accommodation based services including, Learning Disabilities, Mental Health, Older People and Young Persons with a baby scheme.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Shelter

Local Service

Shelter can offer advice on any housing problem including homelessness, possession, rent and mortgage arrears. Also provide advice on benefit problems and debt.

Tonbridge and Malling District Council

Local Service

The housing department deals with all aspects of housing including homelessness and domestic abuse.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

Deaf Hope

County Wide Service

DeafHope service provides practical and emotional support to deaf people who are experiencing domestic abuse and to those who have survived it.

The team support you to make choices and to stay safe.

DeafHope is the UKs only sign-language based service to help deaf people who suffer from domestic abuse. Deaf women are more at risk of domestic abuse than hearing women. Male abuse victims are encouraged to speak out about their situation and seek help and advice - we are here to support you too. When sign language is the main way you communicate it can be very hard to get help.

If you are being abused, the DeafHope team are here to help you.

We will help to find you and your children a safe place to stay, and then give you the help you need to rebuild your life and regain your confidence.

DeafHope allocates qualified Deaf IDVAs, Outreach workers and Children and Families Workers, as well as working with partner organisations, to support Deaf people. Abuse is never right and never your own fault. You do not need to put up with it.

To ask for help contact us on the text number or email on this page. Or if you have a deaf client who is experiencing or has experienced domestic abuse please do not hesitate to make contact.

DeafHope is now on Twitter & Facebook. For quicker updates and more information, please follow us: @deafhopeuk & like our page: www.facebook.com/DeafHope.

Berry and Berry Solicitors

County Wide Service

Can offer legal advice and assistance on a range of topics including family law issues and injunctions. Public funding (legal aid) is available for those eligible.

Boys and Maughan Solicitors

County Wide Service

We work very closely with the local DA support agencies to provide privately and publicly funded legal advice to victims of domestic abuse, ensuring that you get sound advice for you and your children when you need it most.

Civil Legal Advice: Legal Aid Agency

County Wide Service

To determine if you are eligible for free legal advice on debt, housing, education, family and discrimination cases.

Fosters Law

County Wide Service

If you are suffering abuse at home, or are feeling threatened or unsafe, Fosters Law can act quickly to help protect you and your family from physical and psychological abuse.
Fosters Law also work closely with local support groups and assist in linking clients up with any support needed
Legal aid available.
Offices with specialist Domestic Abuse advisers.
Herne Bay: 67 High Street, Herne Bay, CT6 5LQ
Broadstairs: 46 High Street, Broadstairs, CT10 1JT

Infographic on Legal Protection from Domestic Violence

County Wide Service

Our infographic provides an outline of the different types of abuse, the scale of the problem – along with some myths debunked and the legal action which can be taken against the perpetrators. Our self-help guide can be the start pointing to not suffering in silence. We’ve also included some charities and support groups who will be able to assist you.

Ministry of Justice - Legal Aid

National Service

Information on how to make a:

• Civil application


• Controlled work application


• Crime application


• Crime eForm


• Exceptional case funding application

National Centre for Domestic Violence

National Service

The National Centre for Domestic Violence (NCDV) provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation. Our service allows anyone to apply for an injunction within 24 hours of first contact (in most circumstances). We work in close partnership with the police, local firms of existing solicitors and other support agencies (Refuge, Women''s Aid etc) to help survivors obtain speedy protection.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

DA and LGBT People

National Service

Click on the website address to read the article, "How to tell if you are in an abusive relationship".

Kent Homophobic and Hate Reporting Line

County Wide Service

To report homophobic and hate crime.

Kent Lesbian Line

County Wide Service

Metro: Free Counselling for LGBTQ+ Young People across London, Kent and Medway

County Wide Service

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

We understand that sometimes chatting to someone confidentially about things that are troubling you can really help. We can chat about many different things including being lesbian, gay, bisexual, trans, queer and/or questioning. If you would like to find out more just get in touch.

What does Chat include?
Counselling
Group Therapy
Family Therapy
Online Counselling

Who is Chat for?
Chat supports young lesbian, gay, bisexual, trans and queer/questioning people aged 11-25 and can also support their families. The service operates across London, Kent and Medway.

Metro: Support for Professionals around LGBT Young People & Mental Health

County Wide Service

FREE support for organisations working with young people.

• Increase confidence of your team around LGBT terminology.
• Increase understanding of LGBT young people and mental health.
• Ensure your services are inclusive for LGBT young people.

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

National LGBT Domestic Abuse helpline

County Wide Service

Give advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. We support LGBT people who have had problems with the police or have questions about the criminal justice system. The Help line is run by Galop who are a completely independent community led group.

Victim Support

County Wide Service

We are the national charity giving free and confidential help.

We are not a government agency or part of the police and you dont have to report a crime to the police to get our help. You can call us any time after the crime has happened, whether it was yesterday, last week or several years ago.




Victim Support also provides the assessment and triage element for integrated support services.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

Mankind

National Service

Support of Male Victims of Domestic Violence

Men's Advice Line

National Service

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Rubicon Cares (Counselling Service)

County Wide Service

At Rubicon Cares we provide trauma counselling throughout Kent & Medway for people affected by ANY crime. This is a free, confidential service to help people deal with the affects of, and move on from, what has happened.

The crime incident can be historical, current, reported or unreported to the police……it is the impact on you which is important to us. The impacts on a person of something done against them can be wide and varied. This is why we believe in focusing the counselling on what you would like or need.

We also have a specialist helpline service which is available 4 times a week to support on a short term basis those who cannot get to us or would like further information about the counselling.

Victim Support

County Wide Service

We are the national charity giving free and confidential help.

We are not a government agency or part of the police and you dont have to report a crime to the police to get our help. You can call us any time after the crime has happened, whether it was yesterday, last week or several years ago.




Victim Support also provides the assessment and triage element for integrated support services.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Citizens Advice (National)

National Service

The Adviceguide website is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB information on their rights - including benefits, housing and employment, and on debt, consumer and legal issues.

Family Action

National Service

Family Action is a national charity offering family support

Gov.uk

National Service

Gov.uk - the official UK government website for citizens. Includes information on money, tax, and benefits.

Money Advice Plus

National Service

A registered charity established in 1994 and delivering money and debt advice services by phone to people experiencing financial difficulties. Our service is independent, confidential and free of charge to the client.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Surviving Economic Abuse

National Service

Surviving Economic Abuse is a resource website on surviving economic abuse.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

12 Week Domestic Abuse Programme for Kent and Medway

County Wide Service

Are you worried about your behaviour towards your partner?

This 12 session group programme for men aims to explore and address abusive and controlling behaviour within heterosexual intimate relationships. The group will increase your awareness of the effects of your behaviour on partners and children, whilst developing the skills you need to reduce harm and to maintain respectful relationships.

The first session will be an individual session to introduce you to the programme and the group leaders. You will also have an opportunity to discuss any other questions you have. You will be asked to sign an agreement which sets out the expectations for attending the group.

Provisional Start Dates & Locations:

February 2017 in Maidstone area
June 2017 in Medway area
September 2017 in Thanet area

There is no cost to attend the group, however group members will be expected to attend ALL sessions.

An agency may have told you about this group, however you will need to take the next step yourself and ring the number given below to find out more about the group. You may then be offered a telephone interview to decide if this is the right group for you.

If you are interested in joining the group please ring the number below and leave your name and contact number:

01227 812531

Additional groups and locations may be arranged should there be a demand for this; to register your interest call the number above. Leave a message including your name and contact number so that your call can be returned as soon as possible.

27 Week Domestic Abuse Programme (CDAP)

County Wide Service

The Community Domestic Abuse Programme is a rolling programme of evening sessions. It is designed to help men who feel their behaviour towards their partner has been, or is still, abusive. Kent CDAP challenges that behaviour and shows you how it affects your partner or ex-partner and any children that may be involved.

We know it can be tough facing up to difficult problems. This programme will support you to make the changes you need to develop respectful, non-abusive relationships so that you are safe around your partner and any children

The 27-week evening programme focuses on the intentions, beliefs and effects underpinning domestic abuse, including learning strategies for overcoming abusive and controlling behaviour. Partners of participants are supported throughout the programme.

The first step is to decide if you want to change your behaviour. After that, contact us and we will offer an interview to assess your suitability.

Can preventative programmes help?

National Service

BBC Radio 5 Live Podcast episode 179, The Abusers Tale - It tells the story of what preventative programmes can do for perpetrators who want to change.

You can download the podcast for free directly from BBC Radio 5 Live here: Click here

Or you can download this podcast through iTunes using the following link: Click here

Central Specialist Domestic Violence Court

Local Service

Specialist support is available for people who have experienced domestic abuse/violence, whilst the case against the perpetrator proceeds through the criminal justice system.

Choices Specialist Domestic Abuse Charity

Helpline 0800 917 9948 (9am-4:30pm)

Local Service

Tonbridge & Malling

Choices is an independent specialist domestic abuse charity offering a range of supportive and preventative services to those affected by domestic abuse including:-

• Confidential Helpline for those affected by domestic abuse and professionals
• IDVA service for high risk victims of domestic abuse
• Specialist outreach support for LGBT victims
• Specialist outreach support for male victims
• Self-Empowerment/teenage pregnancy programme via “REAL” (Relationship Empowerment Awareness Lessons)
• Pelham Hostel (in Gravesend) for homeless single young people aged 16-25

Choices/KDAC (Kent Domestic Abuse Consortium) Positive Relationships

Local Service

A programme of 1-1 mentoring and group work to support young people in their development and knowledge of risk-taking behaviours, self-confidence and improved emotional well-being.

For girls aged 11-16 who are more susceptible to early sex, early conceptions, violent and coercive relationships.

Counselling Directory

County Wide Service

Counselling Directory is a confidential service that encourages those in distress to seek help. The directory contains information on many different types of distress, as well as articles, news, and events. To ensure the professionalism of our website, all counsellors have provided us with qualifications and insurance cover or proof of membership with a professional body.

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

Deaf Hope

County Wide Service

DeafHope service provides practical and emotional support to deaf people who are experiencing domestic abuse and to those who have survived it.

The team support you to make choices and to stay safe.

DeafHope is the UKs only sign-language based service to help deaf people who suffer from domestic abuse. Deaf women are more at risk of domestic abuse than hearing women. Male abuse victims are encouraged to speak out about their situation and seek help and advice - we are here to support you too. When sign language is the main way you communicate it can be very hard to get help.

If you are being abused, the DeafHope team are here to help you.

We will help to find you and your children a safe place to stay, and then give you the help you need to rebuild your life and regain your confidence.

DeafHope allocates qualified Deaf IDVAs, Outreach workers and Children and Families Workers, as well as working with partner organisations, to support Deaf people. Abuse is never right and never your own fault. You do not need to put up with it.

To ask for help contact us on the text number or email on this page. Or if you have a deaf client who is experiencing or has experienced domestic abuse please do not hesitate to make contact.

DeafHope is now on Twitter & Facebook. For quicker updates and more information, please follow us: @deafhopeuk & like our page: www.facebook.com/DeafHope.

Domestic Abuse Health Visitor - Kent Community Health NHS Trust (Tonbridge & Malling)

Local Service

The Domestic Abuse Clinical Leads provide specialist health advice and support to families who have or are experiencing Domestic abuse and are living in the local women’s refuge and in the community in Tonbridge and Malling district.


The Clinical Leads are all qualified Health Visitors.


They also contribute to the delivery of “One stop Shops” and the Freedom Programme.

Family Matters

Local Service

Family Matters is the UKs largest charitable, specialist service provider for child and adult survivors of sexual abuse and rape.

Our Independent Sexual Violence Advisors (ISVAs) offer practical and emotional support to survivors of any age or gender, regardless as to whether the abuse is current or historical, reported to police or unreported.

We offer support in areas such as:

• Referral for counselling as needed with Family Matters
• Help housing advice
• Help seeking medical advice
• Victim entitlement to Compensation
• Understanding the Criminal Justice process (CJS) and Police
• Liaising with CJS/Police on behalf of victim
• Support at trial/court/interviews
• Entitlement to benefits
• Social Services
• CAMHTs and local MHTs
• Helpline support

ISVA: Adolescent 13+ and Adults - 01474 536661 / 07776 993411

CISVA: Children 0-12 years - 01474 536661 / 07776 993363

Email: isva@familymattersuk.org

Kent County Council Early Help and Preventative Services (EHPS)

Local Service

EHPS aims to target early help services for the most vulnerable children, young people and families with complex needs who require additional and intensive support, with a focus on delivering better outcomes.

Kent Fire and Rescue Service

County Wide Service

We offer a range of home safety products and services which can help keep victims of domestic violence safer. All are free of charge.

MARACs - West Kent

Local Service

In a single meeting, a Domestic Abuse MARAC (Multi Agency Risk Assessment Conference) combines up to date risk information with a comprehensive assessment of a victim’s needs and links those directly to the provision of appropriate services for all those involved in a case: victim, children and perpetrator.

Metro: Free Counselling for LGBTQ+ Young People across London, Kent and Medway

County Wide Service

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

We understand that sometimes chatting to someone confidentially about things that are troubling you can really help. We can chat about many different things including being lesbian, gay, bisexual, trans, queer and/or questioning. If you would like to find out more just get in touch.

What does Chat include?
Counselling
Group Therapy
Family Therapy
Online Counselling

Who is Chat for?
Chat supports young lesbian, gay, bisexual, trans and queer/questioning people aged 11-25 and can also support their families. The service operates across London, Kent and Medway.

Metro: Support for Professionals around LGBT Young People & Mental Health

County Wide Service

FREE support for organisations working with young people.

• Increase confidence of your team around LGBT terminology.
• Increase understanding of LGBT young people and mental health.
• Ensure your services are inclusive for LGBT young people.

METRO is a leading equality and diversity charity, providing health, community and youth services across London and the South East, with national and international projects. METRO works with anyone experiencing issues around sexuality, gender, equality, diversity or identity across our five domains: Sexual & Reproductive Health, Community, Mental Health & Wellbeing, Youth and HIV.

NSPCC: DART – Domestic Abuse Recovery Together

County Wide Service

DART – Domestic Abuse Recovery Together is a service for mothers and children [aged 7-14yrs] who are no longer in a relationship with the perpetrator of the domestic abuse.

DART is a 10 week programme where mother and child will work as part of a group, they will have the opportunity to work together and individually with other members of the group e.g. mother group and children’s group.

Prior to attending the DART group a pre-group assessment will be undertaken with the family to ascertain whether they are ready for group. In the event the family are not ready additional sessions can be offered in order to prepare them if necessary.

We accept self-referral and referrals from partner agencies, which can be emailed to use directly at gillinghamdutyinbox@nspcc.org.uk or referrals can be taken over the telephone by contacting 01634- 564688.

Rethink Mental Illness - Sahayak, Carers Support and Floating Support Service

County Wide Service

Our Service can support anyone from the BME communities, Individuals that have a mental illness and suffer emotional distress and can often feel isolated. If you feel you have lost confidence in your ability to manage everyday life or feel anxious and unhappy.

Sahayak provides one to one support and practical assistance or to simply listen as well as Counselling Support.

Carers looking after someone with mental illness places a great deal of stress on the carers, we have a Cares Support Service to support carers.

We have a Floating Support Service for people who are homeless or at risk of losing their home, have a mental illness, is fleeing domestic abuse. We can support you with Rent arrears, evictions, budgeting and management of bills, domestic issues, being independent at home, claiming welfare benefits, accessing training and education.

Rubicon Cares (Counselling Service)

County Wide Service

At Rubicon Cares we provide trauma counselling throughout Kent & Medway for people affected by ANY crime. This is a free, confidential service to help people deal with the affects of, and move on from, what has happened.

The crime incident can be historical, current, reported or unreported to the police……it is the impact on you which is important to us. The impacts on a person of something done against them can be wide and varied. This is why we believe in focusing the counselling on what you would like or need.

We also have a specialist helpline service which is available 4 times a week to support on a short term basis those who cannot get to us or would like further information about the counselling.

Welldoing.org

National Service

welldoing.org is an independent, UK-wide directory of therapists and counsellors who are all members of reputable professional organisations. It also supplies information and advice in the areas of mental health, wellbeing and self-development.

West Kent Recovery Service (West)

Local Service

CRI is the local provider of drug and alcohol services for West Kent. Our service offers a wide range of support to meet your individual needs.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

Cyber Stalking: Resources To Help Protect Your Online Devices and Accounts

National Service

Women’s Aid Guide: ‘Digital stalking: a guide to technology risks for victims’ explains the wide range of technological risks for those being stalked, including use of Spyware on personal computers, tracking devices on mobile phones and tracking of information through social networking sites.

http://www.womensaid.org.uk/page.asp?section=00010001001400120002§ionTitle=Digital+stalking

HM Government Cyber Street Website: Information on securing online devices and online privacy -
https://www.cyberstreetwise.com

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

National Stalking Helpline

National Service

Protection Against Stalking

National Service

Protection against Stalking works jointly with relevant agencies to increase awareness of Stalking and Harassment to ensure victims receive all the protection and help they need to rebuild their lives and live free of fear.

Integrated Domestic Abuse Support Services

Local Service

The integrated domestic abuse support services in Kent offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

• Safe refuge accommodation
• Specialist IDVA support
• Community Outreach Services
• Therapeutic and group programmes (e.g. Freedom Programme)
• ‘Sanctuary’ provision (adaptations to make the home safer)
• Support with court proceedings
• Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by telephoning Victim Support on 0808 168 9276 for assessment and referral to your local service.

12 Week Domestic Abuse Programme for Kent and Medway

County Wide Service

Are you worried about your behaviour towards your partner?

This 12 session group programme for men aims to explore and address abusive and controlling behaviour within heterosexual intimate relationships. The group will increase your awareness of the effects of your behaviour on partners and children, whilst developing the skills you need to reduce harm and to maintain respectful relationships.

The first session will be an individual session to introduce you to the programme and the group leaders. You will also have an opportunity to discuss any other questions you have. You will be asked to sign an agreement which sets out the expectations for attending the group.

Provisional Start Dates & Locations:

February 2017 in Maidstone area
June 2017 in Medway area
September 2017 in Thanet area

There is no cost to attend the group, however group members will be expected to attend ALL sessions.

An agency may have told you about this group, however you will need to take the next step yourself and ring the number given below to find out more about the group. You may then be offered a telephone interview to decide if this is the right group for you.

If you are interested in joining the group please ring the number below and leave your name and contact number:

01227 812531

Additional groups and locations may be arranged should there be a demand for this; to register your interest call the number above. Leave a message including your name and contact number so that your call can be returned as soon as possible.

27 Week Domestic Abuse Programme (CDAP)

County Wide Service

The Community Domestic Abuse Programme is a rolling programme of evening sessions. It is designed to help men who feel their behaviour towards their partner has been, or is still, abusive. Kent CDAP challenges that behaviour and shows you how it affects your partner or ex-partner and any children that may be involved.

We know it can be tough facing up to difficult problems. This programme will support you to make the changes you need to develop respectful, non-abusive relationships so that you are safe around your partner and any children

The 27-week evening programme focuses on the intentions, beliefs and effects underpinning domestic abuse, including learning strategies for overcoming abusive and controlling behaviour. Partners of participants are supported throughout the programme.

The first step is to decide if you want to change your behaviour. After that, contact us and we will offer an interview to assess your suitability.

Al-Anon Family Group

County Wide Service

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking (e.g. may have suffered Domestic Abuse), regardless of whether that person is still drinking or not.

Alateen Family Group

County Wide Service

Alateen Family Groups provide support to young people whose life is, or has been, affected by someone else’s drinking (e.g. may have suffered Domestic Abuse), regardless of whether that person is still drinking or not.

Alternatives to Violence Project

National Service

The Alternatives to Violence Project (AVP) organises group workshops for people from all backgrounds who want to handle conflict well.

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

Everyman Project

National Service

EVERYMAN PROJECT is a voluntary, charitable organisation based in London which offers a range of support services for men who want to stop behaving violently or abusively, and for the people affected by their violence or abuse.

Family Action

National Service

Family Action is a national charity offering family support

Freedom Programme - Resources

County Wide Service

Various tools and resources for victims and professionals available to download.

Kent County Council Early Help and Preventative Services (EHPS)

Local Service

EHPS aims to target early help services for the most vulnerable children, young people and families with complex needs who require additional and intensive support, with a focus on delivering better outcomes.

NSPCC: DART – Domestic Abuse Recovery Together

County Wide Service

DART – Domestic Abuse Recovery Together is a service for mothers and children [aged 7-14yrs] who are no longer in a relationship with the perpetrator of the domestic abuse.

DART is a 10 week programme where mother and child will work as part of a group, they will have the opportunity to work together and individually with other members of the group e.g. mother group and children’s group.

Prior to attending the DART group a pre-group assessment will be undertaken with the family to ascertain whether they are ready for group. In the event the family are not ready additional sessions can be offered in order to prepare them if necessary.

We accept self-referral and referrals from partner agencies, which can be emailed to use directly at gillinghamdutyinbox@nspcc.org.uk or referrals can be taken over the telephone by contacting 01634- 564688.

Respect

National Service

Helpline offering information and advice to domestic violence perpetrators.

Salus

Local Service

Respecting You, Respecting Me is a service delivered by Project Salus for children and young people aged 5-13 who have experienced domestic abuse.

Skilled and experienced Project Officers will assess the needs of each child or young person and deliver intensive individual and group interventions based on this.

Areas covered are Canterbury, Maidstone, Swale, Thanet, Tonbridge and Malling and Tunbridge Wells. For more information and a referral form, contact us or visit the website.

DAVSS

Local Service

Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south.

DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information right through to assisting them through court.

We currently have 40 trained volunteers, supported and supervised by professional staff.
In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.

National Domestic Violence Helpline

National Service

Are you experiencing domestic violence?

Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women''s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Women's Aid

National Service

Employer Guide: Domestic Violence Policy for your business