In immediate danger call the police on 999.
Otherwise, to access specialist domestic abuse support call Victim Support on 0808 168-9111 or talk via Live Chat.

Help in Tunbridge Wells

78 services found

There are a range of support services available across Kent and Medway that can provide advice to individuals experiencing domestic abuse. In addition there are a number of national domestic abuse specialist services that offer 24/7 telephone advice...

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Kent Integrated Domestic Abuse Service (KIDAS)

The Kent Integrated Domestic Abuse Service (KIDAS) offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

  • Safe refuge accommodation
  • Specialist Independent Domestic Violence Advisors (IDVA) support
  • Community Outreach Services
  • Therapeutic and group programmes (e.g. Freedom Programme)
  • Sanctuarys provision (adaptations to make the home safer)
  • Assistance with legal issues including seeking court orders and access to legal advice.
  • Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by contacting Victim Support for assessment and referral to your local service via the phone number below or the Live Chat facility.

You can also create a free account on My Support Space, an online resource containing interactive guides to help you manage the impact that crime has had on you.


0808 168-9111

Open hours

24 hours a day, 7 days a week, 365 days a year

Look Ahead

Look Ahead provide support to those experiencing domestic abuse in West Kent. Look Ahead provide refuge accommodation to support twenty three families who are not able to stay in their own homes and an IDVA service offering risk assessment, safety planning , advice, advocacy and support to court for high risk victims. Look Ahead provide emergency overnight accommodation, a Sanctuary Scheme for those wishing to stay in their own homes and a Welfare Fund for victims needing support with food, travel, furniture or white goods . Look Ahead funds a Cyber Stalking Clinic in partnership with protection Against Stalking and the Cyber Helpline.

Look Ahead run survivor programmes and offer training and consultancy to businesses and partners locally.


03330 104660



Open hours

Monday - Friday 9am - 5pm


Domestic Abuse Volunteer Support Service (DAVSS) is a West Kent volunteer based community charity supporting women and men experiencing domestic abuse. We operate in Sevenoaks District, Tonbridge & Malling and Tunbridge Wells Boroughs, from Swanley in the north, Edenbridge in the west, Aylesford in the east and Hawkhurst in the south. DAVSS professionally train volunteers from the local community to support victims (men & women) of Domestic Abuse. The support can be as little as listening and providing information  right through to assisting them through court.  We currently have 40 trained volunteers, supported and supervised by professional staff.  In the year April 2016 to March 2017 we supported 814 clients and their 1072 children, we ran 12-week Freedom programmes to equip victims to rebuild confidence and move on in their lives and DAY programmes in schools informing young people about respecting each other, healthy relationships and the impact of domestic abuse.


PO Box 530, Tunbridge Wells, Kent TN2 9TB View map

Victim Support

We’re here to help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place – you can get our support at any time, and for however long you need us.

We provide free and confidential support 24 hours a day, seven days a week, 365 days a year for people affected by crime and traumatic events – regardless of whether you have reported the crime to the police.

The support services we offer are tailored to the needs of each person. These include:

  • Information and advice
  • Safety advice
  • Emotional and practical help
  • Advocacy
  • Personal safety services
  • Help in navigating the criminal justice system
  • Referral and signposting to partner agencies

Victim Support also provides the assessment and triage element for the Kent Integrated Domestic Abuse Services (KIDAS).

You can also use Live Chat facility to access support.

You can create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.


0808 168 9111


Open hours

24 hours a day, seven days a week, 365 days a year

Domestic Abuse Victim Empowerment (DAVE)

Providing confidential advice, impartial support and advocacy for male victims of domestic abuse in Kent and Medway.

The Domestic Abuse Empowerment service (DAVE) for Kent and Medway is a bespoke support service for male victims of domestic abuse and violence including psychological, physical, sexual, financial, emotional abuse and also coercive and controlling behaviour.



01233 680160 (helpline)


Open hours

Monday – Friday, 9.00 – 5.00


By appointment only. The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF. View map

Respect Mens Advice Line

Our friendly Men’s Advice Line Advisors will believe you, offer you non-judgmental emotional support, practical advice and information.


0808 8010327



Open hours

Telephone & email support
Monday–Friday 9am-8pm

Wednesday: 10–11am & 3–4pm
Thursday: 10–11am & 3–4pm
Friday: 10–11am & 3–4pm

Email support only
Saturday: 10am–12pm & 4–6pm
Sunday: 10am–12pm & 4–6pm

Beech House – Sexual Assault Referral Centre (SARC)

Beech House offers free support and practical help to anyone in Kent and Medway who has experienced sexual violence and/or sexual abuse.

Our clients can access Beech House via the Police and other professionals, as well as via the self referral pathway (booking an appointment at the SARC, without the Police).

At our SARC, individuals will be offered spport and guidance, a medical assessment/treatment, a forensic examination, and the opportunity of aftercare referrals for support services.

Clients will be offered these services based on their individual needs and can choose to use as much or as little of our service as they wish.

We will usually be able to offer you support, healthcare and aftercare advice if you are in Kent (including Medway) and if you have experienced sexual violence or sexual abuse.

We should also be able to offer you a forensic medical examination if the incident(s) occurred in the past 7 days.

Even if you dont know if we are the right service for you, please feel free to get in touch and we can either offer you an appointment or point you in the right direction of the appropriate service.



01622 726461

Out of Hours: 0800 133 7432



Open hours

Weekdays: 9am - 5pm
Out of Hours Number - 24 hours, 7 days a week


​​Unit 7 and 8 North Court South Park Business Village Armstrong Road Maidstone Kent ME15 6JZ View map

Family Matters – Rape and Sexual Abuse Support Services

Family Matters is the UK’s largest charitable, specialist service provider for child and adult survivors of sexual abuse and rape and provides:

  • Trauma counselling for both Adult and Children survivors of Sexual Violence, this is a free service to residents of Kent and the London Borough of Bexley. Therapy sessions are weekly and up to 12 sessions face to face, online or telephone. Therapy can be pre and post trial, reported or not reported.
  • Independent Sexual Violence Advisors (ISVAs) for both children and adults to support rape and sexual assault victims to come to terms with the aftermath of their assault. ISVAs are specifically trained to look after the victims needs and to ensure that they receive care, understanding and know their rights and entitlements.   An initial Risk and Needs assessment is completed to identify the support required and onward referrals made if applicable and signposting information given. Information, help and support can be provided even if you have not reported to the police.  Assistance is offered to help you through the criminal justice system, from reporting to police through to trial at court.

Protection Against Stalking

Protection against Stalking offers those who are being harassed and stalked a confidential support service. We provide a caseworker to provide clients with ongoing support discussing with them the ongoing stalking behaviours including:

  • Assessment of Risk & Safety planning ensuring all safeguards are in place to make them feel safer
  • We will liaise (with the clients permission) with other agencies on their behalf i.e. police, housing or other support services
  • A free appointment with a solicitor to ensure they fully understand legal processes
  • Assistance with applications for legal orders (injunctions) within he family law and the Harassment Act 1997
  • We can attend court with you to support you through the court process and act as a Mackenzie friend in certain cases
  • We can attend appointments with you where appropriate to assist legal processes i.e. solicitors, police, employers

We will represent clients and  refer clients to  multi agency meetings where appropriate i.e. MARAC (Multi agency risk assessment conference) & MASIP (Multi agency stalking intervention panel) ensuring the clients  voice is heard and receive the best possible outcomes for them e.g. advocating for a Stalking Protection Order.

Where Cyber Stalking is an issue, we can link you to our cyber stalking clinic where you will receive professional advice from a cyber security expert to check on your devices if there has been any interference and how to keep your devices safe.

We will provide an incident diary to ensure all evidence is captured.

We will make sure client understand their rights under the victim code and right to know & right to review.

Ultimately we want all our clients be in a position to make informed decisions.

Freedom Programme

The Freedom Programme examines the roles played by attitudes and beliefs on the actions of abusive people and the responses of victims and survivors. The aim is to help them to make sense of and understand what has happened to them, instead of the whole experience just feeling like a horrible mess.

The Freedom Programme also describes in detail how children are affected by being exposed to this kind of abuse and very importantly how their lives are improved when the abuse is removed.

The programme usually lasts for 11 or 12 weeks and is FREE. It provided by hundreds of agencies across the UK. Some of them are rolling so you can join at any time but this varies according to local needs, etc.