In immediate danger call the police on 999.
Otherwise, to access specialist domestic abuse support call Victim Support on 0808 168-9111 or talk via Live Chat.

Help in Swale

84 services found

There are a range of support services available across Kent and Medway that can provide advice to individuals experiencing domestic abuse. In addition there are a number of national domestic abuse specialist services that offer 24/7 telephone advice...

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Kent Integrated Domestic Abuse Service (KIDAS)

The Kent Integrated Domestic Abuse Service (KIDAS) offer a person centred, holistic range of support services to victims and their families in Kent, with support available including;

  • Safe refuge accommodation
  • Specialist Independent Domestic Violence Advisors (IDVA) support
  • Community Outreach Services
  • Therapeutic and group programmes (e.g. Freedom Programme)
  • Sanctuarys provision (adaptations to make the home safer)
  • Assistance with legal issues including seeking court orders and access to legal advice.
  • Emergency welfare assistance for clients in crisis (food, energy, travel)

Support can be accessed by contacting Victim Support for assessment and referral to your local service via the phone number below or the Live Chat facility.

You can also create a free account on My Support Space, an online resource containing interactive guides to help you manage the impact that crime has had on you.


0808 168-9111

Open hours

24 hours a day, 7 days a week, 365 days a year

One Stop Shop – Swale

Domestic Abuse One Stop Shops offer free advice, information and support from a range of agencies under one roof to help victims of domestic abuse. Domestic abuse can affect anyone and therefore, if you are a man or a woman and would like to discuss your issues, you are welcome to attend.

No appointment is required just turn up.


07564 910 461 (for virtual support)

Open hours

Every Tuesday, 10am-12pm


Sheppey Gateway, 38 - 42 High Street, Sheerness, Kent, ME12 1NL View map

Clarion Domestic Abuse Service

Clarion’s Domestic Abuse service offers support to help people experiencing domestic abuse stay safe. We work with our clients to provide and encourage choice and independence to help them build the life they want to lead free from abuse.

For women who are at risk and not able to remain living at home our 11 refuges offer secure accommodation for up to 80 women and their children across Kent and Medway.  Clarion has a specialist officer who can provide dedicated support for clients in refuge with complex support needs.

Our community outreach service provides free and confidential advice, over the phone or in a mutually agreed safe public place or if assessed as safe at the client’s home. Support is available to men, women and transgender people over the age of 16 affected by domestic abuse.  This can include forced marriage, honour based violence, coercive control, stalking and harassment.

Support in the above services includes:

  • safeguarding, risk management and safety planning
  • assistance with legal issues including seeking court orders and access to professional legal advice
  • support with child / parenting issues and access to children’s education
  • signposting to counselling and therapeutic services
  • providing housing support and advice and support to manage a tenancy
  • signposting to  debt and money management advice
  • assistance to maximise welfare benefits and help with budgeting
  • facilitating access to primary healthcare
  • access to Freedom Programme / Recovery Toolkit / Phoenix Programme
  • support and advice with adult education, volunteering and employment opportunities

Clarion’s Independent Domestic Advisor (IDVA) service is a confidential crisis- led intervention service for high risk victims of domestic abuse.  Our IDVA’s work with clients from the point of crisis and support them to access services to keep themselves and their children safe. Support includes:

  • safeguarding, risk management and safety planning
  • assistance with legal issues including seeking court orders and access to professional legal advice
  • providing a single point of contact when more than one support agency is involved
  • signposting to other specialist support services
  • facilitating access to counselling, Freedom Programme / Recovery Toolkit / Phoenix Programme

Clarion’s Hospital IDVA project is delivered by our partners Rising Sun Domestic Abuse Project at the East Kent Hospitals University NHS Foundation Trust  (William Harvey Hospital) and at Dartford and Gravesham NHS Trust (Darent Valley Hospital). Based in the emergency department of each hospital this project provides emergency domestic abuse support to victims arriving at the hospital. And support to emergency department staff and health practitioners to increase understanding and awareness of DA and its impact.

  • risk management, support, advice, safety planning and onward referral to other services.
  • working closely with key departments in each hospital including A&E / Emergency staff, Safeguarding teams, Maternity and Paediatric departments.
  • providing training to NHS colleagues in relation to domestic abuse especially in respect of coercive control and making safe enquiry
  • acting as a link between the hospital and community services ensuring those accessing the service in a clinical environment have the onward support they need when they leave the hospital.

SATEDA (Support and Action To End Domestic Abuse)

SATEDA is a specialist domestic abuse service providing a journey of support to women and children – Services include; individual support, counselling provision, recovery group programmes (Freedom, Power to Change & Phoenix) and a Support2Court service for family court proceedings across Kent.

We also support children and young people affected by domestic abuse – through group and 1:1 provision.

We provide a variety of Drop In sessions (see SATEDA website) for easy access to services, spanning Swale and Medway.

We also run an Employability Programme which is designed to encourage and support victims of domestic abuse to volunteer and return to employment of training.


01795 417251



Open hours

Monday to Friday: 9am - 5pm

Domestic Abuse Victim Empowerment (DAVE)

Providing confidential advice, impartial support and advocacy for male victims of domestic abuse in Kent and Medway.

The Domestic Abuse Empowerment service (DAVE) for Kent and Medway is a bespoke support service for male victims of domestic abuse and violence including psychological, physical, sexual, financial, emotional abuse and also coercive and controlling behaviour.



01233 680160 (helpline)


Open hours

Monday – Friday, 9.00 – 5.00


By appointment only. The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF. View map

SATEDA Drop-In service

SATEDA deliver weekly drop in sessions covering Swale, to access advice and support to people affected by domestic abuse. They are all walk-in services, no appointment needed.

To find details of the drop ins please phone or visit our website.

SATEDA Young Peoples Service

SATEDA offer various group programmes for young people, including

  • SwitchUp – supporting young people at risk of Adolescent Parental Violence
  • DAY programme – which is a preventative, healthy relationship awareness programme for adolescents
  • You and Me – which is the equivalent for year 5 and above

Parents of victims can refer themselves by phoning SATEDA or coming into a drop in, details of these are available on the SATEDA website.

New Leaf Support

Our Service provides individual support in Sittingbourne, Kent to those suffering Domestic Abuse, by a support worker and support staff. Providing non-judgmental and proactive support, both emotional and practical advice, and safety planning, safeguarding to break the chain of abuse without judgement or discrimination. We offer support around attending appointments for housing, social services and courts.

Our Project has a variety of programmes to suit the individual, New Leaf Support put you at the centre of everything we do.

New Leaf Support can support you support with Counselling, Mental Health Support, Housing, Legal Advice, Refuge and much more.

MARDA – Our Multi-agency Response to Domestic Abuse a drop in Every Wednesday 1-3pm and Thursday 5-7pm offering free confidential advice, information, legal advice and sign posting to agencies that can support those affected by Domestic Abuse. Our venues provide a quiet safe space where you can come along for advice and support in confidence for further information please call us at the number below.

Wellbeing courses – A range of free courses designed to help you get back on track with your life – Grow with us.

  • Phoenix Programme – A 10 weeks course around Domestic Abuse, how to keep yourself safe, understanding Domestic Abuse, empowering you to make positive changes in our lives.
  • Cookery – running a 6 week course we provide all the ingredients, we can’t promise to make you a master chef, but we promise you will enjoy cooking a variety of dishes.
  • Arts and Crafts – Craft sessions are client lead, including card making, painting and drawing and much more.
  • Gym Sessions – Working in partnership with a local housing provider we can offer you the use of a quitter gym. With qualified instructors who can design a programme to suit you.
  • Yoga – We offer free yoga sessions, a holistic approach to health and wellbeing.
  • Swimming & Gym – We are able to provide you with a GYM & SWIM pass for our local leisure centre.

If you would like any further information, support or sign up to our course please contact our team.


01795 608128



Open hours

MARDA Drop Ins
Wednesday 1pm - 3pm
Thursday 5pm-7pm


New Leaf Support Old ISP Building Church Street Sittingbourne ME10 3EG View map

Beech House – Sexual Assault Referral Centre (SARC)

Beech House offers free support and practical help to anyone in Kent and Medway who has experienced sexual violence and/or sexual abuse.

Our clients can access Beech House via the Police and other professionals, as well as via the self referral pathway (booking an appointment at the SARC, without the Police).

At our SARC, individuals will be offered spport and guidance, a medical assessment/treatment, a forensic examination, and the opportunity of aftercare referrals for support services.

Clients will be offered these services based on their individual needs and can choose to use as much or as little of our service as they wish.

We will usually be able to offer you support, healthcare and aftercare advice if you are in Kent (including Medway) and if you have experienced sexual violence or sexual abuse.

We should also be able to offer you a forensic medical examination if the incident(s) occurred in the past 7 days.

Even if you dont know if we are the right service for you, please feel free to get in touch and we can either offer you an appointment or point you in the right direction of the appropriate service.



01622 726461

Out of Hours: 0800 133 7432



Open hours

Weekdays: 9am - 5pm
Out of Hours Number - 24 hours, 7 days a week


​​Unit 7 and 8 North Court South Park Business Village Armstrong Road Maidstone Kent ME15 6JZ View map

Protection Against Stalking

Protection against Stalking offers those who are being harassed and stalked a confidential support service. We provide a caseworker to provide clients with ongoing support discussing with them the ongoing stalking behaviours including:

  • Assessment of Risk & Safety planning ensuring all safeguards are in place to make them feel safer
  • We will liaise (with the clients permission) with other agencies on their behalf i.e. police, housing or other support services
  • A free appointment with a solicitor to ensure they fully understand legal processes
  • Assistance with applications for legal orders (injunctions) within he family law and the Harassment Act 1997
  • We can attend court with you to support you through the court process and act as a Mackenzie friend in certain cases
  • We can attend appointments with you where appropriate to assist legal processes i.e. solicitors, police, employers

We will represent clients and  refer clients to  multi agency meetings where appropriate i.e. MARAC (Multi agency risk assessment conference) & MASIP (Multi agency stalking intervention panel) ensuring the clients  voice is heard and receive the best possible outcomes for them e.g. advocating for a Stalking Protection Order.

Where Cyber Stalking is an issue, we can link you to our cyber stalking clinic where you will receive professional advice from a cyber security expert to check on your devices if there has been any interference and how to keep your devices safe.

We will provide an incident diary to ensure all evidence is captured.

We will make sure client understand their rights under the victim code and right to know & right to review.

Ultimately we want all our clients be in a position to make informed decisions.