Independent Domestic Violence Advisers (IDVAs) – Kent & Medway
County Wide Service

The IDVA Team is available for all victims of domestic violence and abuse across Kent & Medway. IDVAs can support you with risk management and safety, and work with people who are deemed to be at high risk of harm. They can also offer legal advice and support for civil and criminal issues. IDVAs are available at the One Stop Shops, or on the IDVA helpline. If your partner is in court for a domestic abuse related crime you should be able to access a Court IDVA via the helpline or your witness care officer. If you are being referred to a Multi-Agency Risk Assessment Conference (MARAC) you should also be referred to an IDVA. Otherwise, you can self-refer and they will assess you. If you do not meet the criteria for an IDVAs support they will signpost you to a relevant organisation.

Professional can also make consultation with the IDVAs if they are unsure about how to proceed. The access routes are as follows:

  • Consultation line for clients and professionals (IDVA helpline) – 07926 842 183

  • Online referral form for professionals – ‘Submit online referral’

  • Secure referral for MARAC professionals – download the referral form picture pdf from, complete the fields and email to
  • General enquiries can be made to

The IDVAs are delivered in a partnership called the Kent Domestic Abuse Consortium. The consortium is comprised of four organisations working to end domestic abuse in Kent – Oasis Domestic Abuse Service, Choices, Rising Sun Domestic Violence and Abuse Service and SATEDA.


c/o Oasis Domestic Abuse Service,
PO Box 174,
View on a map

07926 842 183

Opening times:
Monday – Friday 9 am to 5 pm

Email Address: